Thursday, October 17, 2013

In the Trenches: Choosing Our Tone With Unhappy Customers

In the Trenches: Choosing Our Tone With Unhappy Customers (via Intuit Small Business Blog)

It’s tough — if not impossible — to please every single person every single time, so it’s pretty much inevitable that all small-business owners will have to deal with unhappy customers at some point. I’ve come to accept this fact, even though…

No comments:

Post a Comment